Welcome to our series Better Your Business With Ben.
In this episode Ben Lalez dives into why most real estate agents are losing deals not to the market, but to silence, those three-day gaps where clients hear nothing. DJ and Ben break down a simple, daily follow-up rhythm that keeps buyers and sellers feeling supported from first contact through years after closing, turning databases into real volume. They also explore how AI is changing real estate, where it genuinely helps (speed, efficiency, systems) versus where it falls short (emotional intelligence, trust, accountability).
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If you’d prefer to watch this interview, click here to view on YouTube!
Ben Lalez can be reached at 312.789.4054 and ben.lalez@compass.com.
This episode is brought to you by Real Geeks and Courted.io.
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