How To Win Every Listing • Little Sparks • Krista Mashore

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In this episode of Little Sparks Krista describes what she does to attract sellers and provides tips on what every agent should do in order to build a competitive advantage when listing homes. Krista also emphasizes the power of videos and targeting your audience.

Please check Krista’s Bootcamp by clicking here.

If you’d prefer to watch this interview, click here to view on YouTube!

Please subscribe to F.I.R.E.D. Up podcast here.

This episode is brought to you by Real Geeks and FollowUpBoss.


D.J. Paris 0:00
There’s a little secret about how to win a listing presentation before you even show up to the listing. We’re going to talk about that today. Stay tuned. This episode of Keeping it real is brought to you by real geeks. How many homes are you going to sell this year? Do you have the right tools? Is your website turning soft leads in interested buyers? Are you spending money on leads that aren’t converting? Well real geeks is your solution. Find out why agents across the country choose real geeks as their technology partner. Real geeks was created by an agent for agents. They pride themselves on delivering a sales and marketing solution so that you can easily generate more business. There agent websites are fast and built for lead conversion with a smooth search experience for your visitors. Real geeks also includes an easy to use agent CRM. So once a lead signs up on your website, you can track their interest and have great follow up conversations. Real geeks is loaded with a ton of marketing tools to nurture your leads and increase brand awareness, visit real geeks.com forward slash keeping it real pod and find out why Realtors come to real geeks to generate more business again, visit real geeks.com forward slash keeping it real pod and now on to our show.

Krista Mashore 1:28
Are you ready for little sparks? I am ready for little sparks. I’m presuming Sure. I’m so happy and honored to be able to contribute. Today we’re gonna be talking about how to win before you arrive, how you can have the competitive advantage amongst your competition when listing homes, how to get sellers to say yes, I want to work with you. Okay, let’s get started.

All right. So first of all, thank you so much for your time, I totally appreciate it, I know that you’re busy. And I am going to make this absolutely worth your wild. So every single month I do a boot camp. And I teach agents how to utilize social media and video to dominate their market, we show them how to truly truly stand out and position themselves as the authority in real estate or in lending. And I’m going to show you today a little bit about that process. Now. What I do when before listing presentation is really, really important. And what you have to understand is that you are always on a job interview anything and everything that you do that you’re on a job interview, right? People are watching you even before you know that they’re watching. So in order for you to be considered a solution, you need to be solving a problem. So the first step is entire process is to find out what problems people are having. Now, to do this the best way you need to understand who your client avatar is meaning Who who are you going after? Are you going after sellers? Buyers? What’s their age, socioeconomic status? You know, are they married? Do they have children? Are they moving up? Or are they moving down? Like what’s the exact type property that they’re trying to buy or sell? Like how can you truly, truly speak directly to the person that you are going after that’s the first thing know who you’re going after know, anything and everything that you can about them, because the more that your content speaks directly to somebody, the more likely you’re going to convert that person into a client. And then third, speak and teach to those problems, those concerns those dreams, like, speak to them through your videos, through your content and through your messaging. Okay, so I should just strategy at my boot camp every single month that we teach people how to get sellers to raise their hand and ask for a market analysis. If you go to Chris diminisher.com, forward slash boot camp podcast, that’s Christianae short.com forward slash boot camp podcast, we can tell you all about that three day event. And so we teach people how to get sellers to ask them for a market analysis of their home. Now, let me ask you a question. If somebody’s asking you for a market analysis, don’t you think they’re probably interested in? In selling answers? Probably yes. So what that means is we need to make sure that we do anything and everything we can to impress that client to really, really get them to say yes to us, right, super, super important. So I’m going to show you when a seller raises their hand and asks for a market analysis. First of all, there’s this whole process that we do before that step to get them to raise their hand and ask for a market analysis. I think I have a training on that somewhere. I will try to find that and stick it in the show notes. For you guys. I will I’ll stick that in the show notes for you. We teach you exactly how to get a seller to raise their hand and ask for market analysis. Now understand this works for anything. The strategy behind that training can work for credit repair, getting buyers trying to dominate a certain neighborhood. Anything at all they’re trying to do that strategy will work with this one was specifically for getting sellers to ask for market analysis now, people would ask for market analysis and what What I would do is I would create video content. And I would create video content that spoke directly to a specific problem that sellers were having. Well over the past couple of years, until just recently, it was basically limited inventory, right, there’s no inventory. They’re afraid if they sold their house, they would be homeless because they wouldn’t be able to find a replacement property. So even people that wanted to sell weren’t selling. So I created video content, all about selling, how to be able to sell a house in a seller’s market and still be able to find a replacement property, why selling is a great time, and how we can help them. That’s the first step creating content. Now, I’m going to I’m going to share my screen. So highly recommend you go into the show notes if you’re just listening to this online. And what I want you to do is I want you to

to watch the video, because I’m going to show you a graph and it really, really kind of puts the point home but you can listen along, we’ll try to be really descriptive as possible. But if you can also watch the video of this, it will really really be helpful. Okay, so I’m showing you my screen here. Now what I want you to think about is this is it’s blurry right now, what I want you to think about is when I create video ads so first of all, I’m going after sellers and I create video ads, right videos of people now when you create a video, first of all, what happens when you’re watching a video, people get to know you, they get to like you they trust you. They see you as the authority, you’re literally developing what they call a parasocial relationship with you. People act like they know you because they’re seeing you on the other side of a video. So when I know what sellers want, or no matter what the strategy is that I’m trying to accomplish, and I figure out what the problem is that people are trying to solve, I create video content around those problems, then I take those videos and I place them so people are actually seeing them. Now I know that people are afraid to do video, but here’s what I’m gonna tell you about video video has helped me create two multimillion dollar businesses, both in real estate and in coaching video is is going to fast track your success. And that’s how you love that’s how you sound so you can learn to do video. But when you put video in front of people you’re winning before you arrive, because they can watch your content they get to know you, you can break down their barriers, you can position yourself as the authority, you can make them feel more comfortable, you can add value and you can just let them binge watch and consume your content. But if nobody sees the videos, it doesn’t make a difference that you even have a video to begin with. Right. So you’ve got to make sure that people actually see your videos. And you do that through running ads, where people are showing up, where are people, they’re online, they are on social media. So I will create video content and I will put that video content in front of people. So I run a Facebook ad. Now, if I’m competing for a listing presentation, and there’s Krista and I’m running Facebook ads, and I’m putting my videos in front of people, and you’re not. Now I’m gonna be super conservative, let’s just say that that gives me a 5% better chance of winning than you know, I’m going to say something, it’s more like 50%. Somebody’s seeing my videos over and over again. And I’m targeting them and I’m retargeting them and they keep watching all my content. And they’re binge watching me and I’m like stalking them and showing up wherever they’re at. And I’m giving them value, I’m probably closer to a 50% chance of beating you out on a listing if we were competing, but let’s just be super conservative, we’re just gonna say 5%. Okay, so I put the video content out there. Well, now the next thing is, now I’m going to retarget more videos around the solution, more videos around what they’re looking for. Now I’m going to 10% Let’s just say okay, now I’m going to continue to nurture these leads, and I’m going to give them more, I’m going to retarget more videos, but more videos in front of them, I’m going to add more value, let them get to know me more, give them more value, help them more, educate them more. Now at a 15% chance of winning again, it’s probably closer to 85. But I’m going to be very, very super like like, you know, unrealistic here, let’s just say just gives me a 15% competitive edge. But you’re still at zero because you haven’t done any of those. Then what happens now now, these people have watched three videos of me talking about selling. So now I’m going to direct them to my what’s my home worth funnel, where they go to a landing page, and it’s me with the video saying, Hey, would you like to learn more about the value of your home? And if you do, just do me a favor, let me know, you know, bedrooms, bathrooms, and give me a few details and I will give you a valuation of your home. Now, I’ve directed traffic to this landing page, I’m now at a 20% chance of winning and you’re still at 00 My gosh, really I’m probably at around 200% If they get to that landing page and if they raise their hand and say I’d like analysis I would say that’s probably a 200% chance of probably meeting but let’s just be really conservative will say I have a 20% chance of beating you

D.J. Paris 9:34
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Krista Mashore 10:54
So they go to the what’s my home worth funnel 25% Now I’m going to be retargeting them to go to a seller seminar. Now they’ve requested a CMA for me, I’m sending them to a seller seminar, funnel, where there’s 20 plus videos that talks all about selling. I’m talking about, um, you know, what are contingencies? What you should pay for is marketing important important. How do you make sure buyers qualified? What kind of things that we do? What are contingencies? Like I’m educating them all about the selling process. They go to my seller seminar, they binge watch my videos, probably at about a 500% chance of winning, but let’s just say concertedly, now I’m at 30, you’re still at zero, okay? Well, now, I am going to drop off because they requested a market analysis, I’m going to drop off the market analysis to their house, I’m also going to drop off my marketing plan to their house, I’m going to drop off my book, the seller, the savvy seller that talks all about selling, I’m going to drop off a seller’s guide, that puts me probably at about 1,000%. I’m probably about 1,000%. Right now more likely to win that listing. Because I did that, okay. I’m just saying 50% I’m bulking all of those together. But we know that when they get just the marketing plan alone, which has been built and created to to really convert these people to show my authority to show what makes me different, that I am probably going to win, then they get the seller guide and to get the book. I mean, I’m an author, for God’s sake, I’m an author talking about selling a house that just gives my level of credibility, like through the roof, I’m probably at about a 3,000% chance at this point of getting that listing, but you’re still at 00 My goodness, okay. Then I’m gonna follow up with that CMA. And I’m going to do a digital review of the CMA I’m gonna do a quick video and say, hey, it’s Krista disruptive and marketing planning a book and an in market analysis to your house. Do me a favor and go to your inbox. Because I did a quick three minute review of the market analysis for you. Okay, guys, I’m seeing him at 60%. But if I when I do that, which I do, when somebody requests a CMA, I do an individualized personal review of that I am now probably closer to 5,000%. Let’s just say it’s 60%. You’re still at zero, okay? Then I’m gonna send them to my 17 minute marketing pre listing video. Okay, now that 80% You’re at zero. Now they’re watching a 17 minute video of me talking about all of the digital marketing things that I do, how we get hundreds of hours of watch time on every single video that we create. How the National Association of REALTORS says that 67% of buyers will walk through a home that they see online, right, I talk all about how we create funnels and landing pages and videos and how we you know what we do to market their properties, folks, I’ve pretty much knocked you out of the park. By now I’m pretty much guaranteed to win the listing, let’s just say it’s only 80% You’re still at zero, okay? Then I send them you know, again, they get digital copies of my CMA, a digital copy of my marketing plan, a digital copy of my book, a digital copy of my seller guide. I’m probably like, again knocking out of the park. Now, let’s just say I’m at 90% You’re still at zero, okay, then I send them a video that tells them how we get on average 21% more for our listings than our competitors based upon the marketing that we do and I show them over a year’s timeframe. How our marketing efforts can you compare like for like how we were able to sell our homes for an average of $166,000 more than our competitors. You heard zero I’m now 95%. That’s probably closer to 1,000%. Let’s just be conservative and say it’s 95 and then I’m going to send them seller testimonials. I’m going to send them marketing, marketing videos of my properties. I’m going to show them why they should hire me and then I’m going to continue to retarget to them. You are still at Zero and I am at 10,000% chance of meeting. I hope this makes sense to you. So what are you doing to win before you arrive? What are you doing to get views while you snooze? What are you doing to position yourself as differently than everyone else, folks, that is how you can win new business as a brand new agent or in a brand new area, you’ve got to be willing to do what other agents are not willing to do and other lenders are not willing to do. So. You don’t want to go up against me in a listing presentation because we will win pretty much every single time because we do all of those steps. When somebody requests a CMA, now somebody has scheduled a listing appointment, we do all of those exact same things except we do not hand deliver the CMA we do that in person. But we do everything else book marketing plan, drop it off digital copy, marketing video, why the marketing video works, what that means we do all these things before listing presentation, we also send a card to remind them a text message to remind them and a personalized phone call to remind them about the unseen equipment. So that’s what we do to attract sellers. That’s what we do to get listings. What are you doing? I thank you so much your time and I appreciate you spending this time with me. I hope this is valuable. This is helpful. I want to see your real estate business, your lending business explode, but you got to be willing to do things other regions are not willing to do to get a different result. Again, hope this is a little spark of interest to you. Thank you for your time and I’ll see you next time.

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